• Enter discount code:NEW10
  • Get a 10% discount!
  • Enter discount code:NEW10
  • Get a 10% discount!
  • Enter discount code:NEW10
  • Get a 10% discount!
  • Enter discount code:NEW10
  • Get a 10% discount!
  • Enter discount code:NEW10
  • Get a 10% discount!
  • Enter discount code:NEW10
  • Get a 10% discount!
  • Enter discount code:NEW10
  • Get a 10% discount!
  • Enter discount code:NEW10
  • Get a 10% discount!
  • Enter discount code:NEW10
  • Get a 10% discount!
  • Enter discount code:NEW10
  • Get a 10% discount!
FAQ
Answer your concerns
  • Do you ship overseas?
    Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
  • How do I place my order?

    To place an order:

    1. Finish adding items to your shopping cart
    2. You may choose to process through our website checkout or through PayPal. 
    • If you wish to continue through our website checkout, please click on the “Checkout” green button located on the right side of the screen.
    • If you wish to continue through PayPal, please click on the PayPal button
    1. You will be transferred to our Customer Information page. You will be prompted to enter:
    • Email address
    • Name
    • Address
    1. If you have a valid discount code, you may enter it in the " Discount" field located on the right said of the screen. Be sure to click on the "Apply" button in order to have your discount calculated and applied to your order.
    1. Continue by clicking “Continue to Shipping Method” button. Please make sure you have input the delivery address correctly (if different from your billing address.) Once everything is completed, click on “Continue on to Payment Method”
    2. You will need to enter in your payment details. You will have the option of indicating that the shipping and billing details are the same, if applicable. 
    1. Once you have completed the form, click on the "Complete Order" button. You will be brought to a screen that provides an order summary together with an on-screen order confirmation, as well as a second confirmation via e-mail.

    Should you encounter any difficulties during the checkout process, please feel free to contact our customer service department by sending us an email at [email protected].

  • What if there are items missing or incorrect products when I receive my order?
    For missing or wrongly shipped items, please contact us at [email protected].  Please quote your transaction reference number (Order #) and provide us with a proof (image file size should be below 1MB). We will be more than happy to reship you the correct item with no extra cost and we will not ask for the item that was wrongly sent to you back! You may keep it as a gift from us.
  • How do I know that my order has been successfully submitted?
    You will receive an email confirmation containing the Order Number and details of your purchase.
  • I would like to change my items ordered. What should I do?
    Amending your order is allowed on or before 11:00pm (PDT, -7 GMT) on the same day from the order being placed. You may contact us via [email protected] to request for change.
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
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